Contact Wellamoon Customer Service
How to Reach a Person at Wellamoon
Verified Contact Information
Customer Service Number:
-
1-850-940-3757
Wellamoon Email:
Customer Service
Wellamoon Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Wellamoon Phone Number
1 (850) 940-3757
Average Hold Time
Up to 3 minutes
Average Calls duration
1 minute
Most Popular Wellamoon Email Address
support@wellamoon.com
Wellamoon Live Agent Availability
18% of callers successfully reach a real person
Issue Resolution Rate
Low (2% reported full resolution)
Call Volume by Day
View full overview ›
Wellamoon Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Wellamoon Phone Number | 1 (850) 940-3757 |
| Average Hold Time | Up to 3 minutes |
| Average Calls duration | 1 minute |
| Most Popular Wellamoon Email Address | support@wellamoon.com |
| Wellamoon Live Agent Availability | 18% of callers successfully reach a real person |
| Issue Resolution Rate | Low (2% reported full resolution) |
| Wellamoon Customer Service Rating | 4.2 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 83% phone, 17% email |
| Common Reasons for Contact | Activation/ cancellation, return/ replace, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Wellamoon | First and last name, address or zip code or email |
Call Volume by Day
Contact Information
Wellamoon Website:
Wellamoon Help Center:
Corporate Office Address:
Adlibris USA LLC
1908 Thomes Avenue
Cheyenne,
Wyoming
82001
United States
Other Info (opening hours):
Mailing Address:
2976 E State St. Ste 120 #2030
Eagle, ID 83616
Summary of Wellamoon Customer Service Calls
2.2K
TOTAL
CALLS
CALLS
01:27
AVG CALL
DURATION
DURATION
2%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Wellamoon?
Activation/ Cancellation Question:
- “Cancel my subscription”
- “Cancel order”
- “Cancel the order”
Payments and Charges Question:
- “I did not order what they charged”
- “Dispute order”
- “I ordered for only one box of the patches and they deducted money for four boxes and one pillow spray. I didn’t ordered for the extra three boxes and the pillow spray. Please don’t deduct money for those ones”
Return/ Replace Question:
- “Order is incorrect need to cancel it”
- “Return latest delivery & Cancel auto-ship”
- “Pedido incorrecto”
Request for Information Question:
- “Information on ceiling package after removing patch”
- “Order confirmation number”
- “To talk to someone”
Shipping and Delivery Question:
- “Did not get my monthly subscription order now due!”
- “I have not received any information on one of my package will be shipped haven't got any information at all You've had my money since the 7th I'm starting to get upset and I'm about ready to call my bank for a fraud”
- “I did not receive my package, it supposedly came in today, Tuesday, today, they said someone answered the door to receive it, it wasn’t at my door”
Product/ Service Question:
- “Me cobraron dos veces el producto”
- “DID NOT WORK!”
- “I accidentally hit 2 products and I want to canceled”
Refund Question:
- “Refund status”
- “Refund of product”
- “Refund”
Account Question:
- “Ordered 1 trial packets for Approx $16 with shipping. Received 10 packets plus some kind of spray that I did not order and was charged over $100. Return address please and total refund”
- “Stop auto subscription”
- “Did not know I had a subscription and I want to cancel”
Cards Question:
- “Can’t get my order to take my card”
- “To much money was token off my card”
- “To remove my card information”
Staff Question:
- “Customer service”
- “Horrible customer service”
- “Need to speak customer service re.1 order of sleep patches”
Website/ Application Question:
- “Site will not accept my visa”
Other Question:
- “Money taken”
- “Didn’t order the extra”
- “Accidental Order”
Compare Wellamoon Customer Service To
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Wellamoon